Reporting Training

Build reports, recognize trends and process data

  • Duration: 4 days
  • Location: Friedrichstraße 95, 10117 Berlin, Germany
  • Participants: 4 - 8

Currently no course dates are scheduled for this training.

If you are interested in attending this course, please contact us via our inquiry form.


This training will be held in German language.

For information on how to register for an English language version of this training, please contact us via our inquiry form.


Level 1 and level 2 of our multi-level courses:

  • Serviceware Processes: Administration and System Knowledge
  • Serviceware Processes: System Extension and Dialog Design

Basic knowledge in SQL


This course imparts the knowledge necessary for creating individual and customized reports within your Serviceware Processes environment


Serviceware Processes administrators


  • Serviceware Processes data model overview
  • using SQL to create custom views
  • using Microsoft Reporting Services
  • using Crystal Reports
  • configure BI-Center
  • configure OData Feed


You will be able to create and configure your own reports and analysis

Participation Fee

CHF 2,940.00, VAT excl.