Administration and System Knowledge

Basic knowledge for administration and enhancement of your Serviceware Processes system

  • Duration: 3 days
  • Location: Ontrex AG, Haldenstrasse 23, 8306 Brüttisellen
  • Participants: max. 8

You can also attend this training remotely. Please also note the technical requirements.

Language

This training will be held in German language.

For information on how to register for an English language version of this training, please contact us via our inquiry form.

Prerequisites

  • experiences with Windows Server
  • experiences with Microsoft SQL Server

Overview

This course provides basic knowledge about the administration of Serviceware Processes. It should be seen as the first level of our multi-level Serviceware Processes administration trainings

Audience

Serviceware Processes administrators

Topics

  • introduction to Serviceware Processes system
  • Serviceware Processes architecture
  • server - client components, interfaces and integration
  • creating an organizational and filter structure
  • configuring agents, rolls and filters
  • configure attributes within the Serviceware Processes object model

Goal

You will be able to install and configure a Serviceware Processes environment for your day to day work

Certification

For this training we offer certification according to manufacturer specifications.

Participation Fee

CHF 2,690.00, VAT excl.
Certification (optional) CHF 190.00, VAT excl.

Registration

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