Serviceware Processes Trainings

Serviceware Processes: Reporting

  • Duration: 4 days
  • Location: Friedrichstra├če 95, 10117 Berlin, Germany
  • Participants: 4-8

Dates

Currently no course dates are scheduled for this training.

If you are interested in attending this course, please contact us via our enquiry form.

Language

This training will be held in German language.

For information on how to register for an English language version of this training, please contact us via our enquiry form.

Prerequisites

Level 1 and level 2 of our multi-level courses:

  • Serviceware Processes: Administration and System Knowledge
  • Serviceware Processes: System Extension and Dialog Design

Basic knowledge in SQL

Overview

This course imparts the knowledge necessary for creating individual and customized reports within your Serviceware Processes environment

Audience

Serviceware Processes administrators

Topic

  • Serviceware Processes data model overview
  • using SQL to create custom views
  • using Microsoft Reporting Services
  • using Crystal Reports
  • configure BI-Center
  • configure OData Feed

Goal

You will be able to create and configure your own reports and analysis

Participation Fee

CHF 2,940.00, VAT excl.

Serviceware Processes Trainings

Serviceware Processes: Administration and System Knowledge

 

 

Serviceware Processes: System Extension and Dialog Design

 

 

Serviceware Processes: Workflow Training
The course documentation can be used 1:1 for our day to day work.
Ludwig Isch
AWD