Serviceware Trainings

Serviceware Processes: Administration and System Knowledge

  • Duration: 3 days
  • Location: Ontrex AG, Haldenstrasse 23, 8306 Brüttisellen
  • Participants: max. 8

You can also attend this training virtually. Please also note the technical requirements.


Currently no course dates are scheduled for this training.

If you are interested in attending this course, please contact us via our enquiry form.


This training will be held in German language.

For information on how to register for an English language version of this training, please contact us via our enquiry form.


  • experiences with Windows Server
  • experiences with Microsoft SQL Server


This course provides basic knowledge about the administration of Serviceware Processes. It should be seen as the first level of our multi-level Serviceware Processes administration trainings


Serviceware Processes administrators


  • introduction to Serviceware Processes system
  • Serviceware Processes architecture
  • server - client components, interfaces and integration
  • creating an organizational and filter structure
  • configuring agents, rolls and filters
  • configure attributes within the Serviceware Processes object model


You will be able to install and configure a Serviceware Processes environment for your day to day work


For this training we offer certification according to manufacturer specifications.

Participation Fee

CHF 2,690.00, VAT excl.
Certification (optional) CHF 190.00, VAT excl.

Serviceware Processes Trainings

Serviceware Processes: System Extension and Dialog Design



Serviceware Processes: Task Management and Webshop



Serviceware Processes: Workflow Training



Serviceware Processes: Reporting Training