Ontrex Meet the Experts

Serviceware Processes

  • Duration: 1 hour
  • Location: virtual meeting, Microsoft Teams
  • Participants: number not restricted

This session will be held in German language.

For information on how to register for an English language version of this session, please contact us via our enquiry form.


Currently no course dates are scheduled for this training.

If you are interested in attending this course, please contact us via our enquiry form.

Do you have questions about Serviceware Processes? We have the answers!

Meet with our specialists for Serviceware Processes in the relaxed atmosphere of a virtual round table and ask the questions that have been burning under your nails for a long time.


Ask your questions on topics such as

  • Features
  • Modules
  • Possible processes that are not standard (can I do this with Serviceware?)
  • Technical questions about configurations, adaptations and extensions that you have implemented yourself
  • Roadmap
  • Licensing issues
  • etc.

Of course, you can also ask questions about all other topics related to Serviceware.

You would like to submit your question(s) now? Just use the field "comments" in the registration form.

Your Experts

Your experts for this session will be Remo Suter, Head of Service Management & Vincenzo Conese, Senior Consultant


Please note that this virtual meeting is conducted via Microsoft teams. Please make sure in advance that access is possible from your infrastructure. If you are unsure, please reserve sufficient time before the session for your registration to Microsoft Teams.

No license or installation of Microsoft teams on your part is necessary, the session can also be attended purely browser-based.

The session will be recorded to improve quality and to post-process any unanswered questions. By registering, you confirm your agreement to record the session.

Participation Fee

no participation fee

Serviceware Processes Trainings

Serviceware Processes: Administration and System Knowledge



Serviceware Processes: System Extension and Dialog Design



Serviceware Processes: Task Management and Webshop