ITIL Trainings

ITIL Foundations v3 (incl. exam)

  • Duration: 3 days
  • Location: Ontrex AG, Haldenstrasse 23, 8306 Brüttisellen
  • Participants: max. 8

Dates

Currently no course dates are scheduled for this training.

If you are interested in attending this course, please contact us via our enquiry form.

Language

This training will be held in German language.

For information on how to register for an English language version of this training, please contact us via our enquiry form.

Prerequisites

none

knowledge on how IT departments operate advantageous

Overview

The ITIL V3 Foundation Certificate verifies that the holder has gained the knowledge required by ITIL nomenclature, structure, basic concepts and therefore the core principles of Service Management.

It can be your ticket to a career path in creating, delivering and optimizing IT based services.

We offer this training in cooperation with Cascade IT.

Materials and Tests

All course material jointly developed in cooperation with:

test certificate by

test will be done electronically

Topic

  • Service Management in practical use
  • Service life-cycle
  • key principles and models
  • basic concepts
  • selected processes and rolls
  • technology and architecture
  • ITIL qualification scheme

Highlights

  • Trainer is certified IT specialist with long-term practical experience
  • examination electronically from training PC as multiple choice test in English or German
  • access to additional learning platform with best practice examples

Participation Fee

CHF 1,780.00, VAT excl.

The whole course was very good and helpful.
Massimiliano Macagnino
Bystronic Laser