helpLine Administration and System Knowledge
- Duration: 4 days
- Location: Ontrex AG, Haldenstrasse 23, 8306 Brüttisellen
- Participants: max. 8
This training will be held in German language.
For information on how to register for an English language version of this training, please contact us via our enquiry form.
- experiences with Windows Server
- experiences with Microsoft SQL Server
This course provides basic knowledge about the administration of helpLine. It should be seen as the first level of our multi-level helpLine administration trainings
- introduction to helpLine system
- helpLine architecture
- server - client components, interfaces and integration
- creating an organizational and filter structure
- configuring agents, rolls and filters
- configure attributes within the helpLine object model
You will be able to install and configure a helpLine environment for your day to day work
CHF 3,590.00, VAT excl.