Ontrex imparts new knowledge and practical know-how

The health of our course participants, customers and employees is very important to us. In all our training courses, we therefore place the highest value on the usual hygiene measures such as distance control and regular disinfection of all workplaces and surfaces. We ask for your active cooperation in maintaining these hygiene standards for the protection of all of us. Thank you for your understanding.

"Best Practice" and "Famous Made Mistakes" are core elements of our training courses and workshops, so that what has been learned remains and can be directly implemented in everyday life.

Already over 1'500 IT specialists visited our courses and Workshops

We also offer many of our training courses virtually. This means you can choose whether you prefer to attend the training in our Ontrex Academy with direct contact and feedback from the trainer and the other course participants - of course in compliance with all distance and hygiene rules - or live from a location of your choice. For virtual participation, please note the technical requirements.

Next Trainings

Serviceware Processes: Administration and System Knowledge German language
14 - 16 December 2021Classroom trainingvirtual participation

Our trainings at a glance

Serviceware Processes (helpLine) Trainings

All our Serviceware Processes trainers are specially educated for best results and benefit from long-year project experience.

Serviceware Processes: Administration and System Knowledge
Basic knowledge for administration and enhancement of your Serviceware Processes system
Details & Registration

Serviceware Processes: System Extension and Dialog Design
Build and manage your own dialogs and objects
Details & Registration

Serviceware Processes: Task Management and Webshop
Start tasks from processes and full automation via Webshop
Details & Registration

Serviceware Processes: Workflow Training
Build workflows for service processes
Details & Registration

Serviceware Processes: Reporting Training
Build reports, recognize trends and process data
Details & Registration

Nexthink Trainings

Our Nexthink trainings impart knowledge about installation, administration and configuration of Nexthink solutions. The trainings are highly balanced between theory and praxis. All practical exercises are based on real-life customer environments.

Nexthink v6 Essentials
1 day beginners course
Details & Registration

Nexthink v6 Foundation
3 day comprehensive course
Details & Registration

Symantec & Altiris Trainings

Symantec IT Management: Altiris CMS 8 - Administration and System Knowledge
Our modular training course for system administrators
Details & Registration

Ontrex Power Days

For all Power Users! A day full of features, functions & practice.

Serviceware Processes
Our experts will show you in detail how to implement the new features in your own Serviceware system
Details & Registration

Meet the Experts

You ask, we answer. Short, concise, competent.

Serviceware Processes
In dialogue with our experts you clarify all your questions about Serviceware
Details & Registration

Exchange experiences and clarify questions with other Nexthink customers and our experts
Details & Registration

Software Packaging Trainings

We recommend our highly regarded three-level MSI best practice training.

AdminStudio - MSI Basics I
Windows Installer technology overview
Details & Registration

AdminStudio - MSI Advanced II
How to build complex installations
Details & Registration

MSI Blackbelt III (product independent)
Add-Ons and Reverse Engineering
Details & Registration

MSIX Packaging
Deep-Dive into the world of MSIX packaging
Details & Registration

App-V 5 Packaging
Use Microsoft Application Virtualization technology
Details & Registration

Migration from Wise Package Studio to AdminStudio
Transfer your existing procedures to AdminStudio tools
Details & Registration

Management Trainings

Security Workshop for Managers
IT security, attack scenarios and counter measures from a management point of view
Details & Registration

ITIL Trainings

ITIL Foundations v3 (incl. certification)
Basic knowledge about the ITIL framework
Details & Registration

The trainer possesses a high professional expertise. Our requests and requirements were addressed flexibly; the course speed was exactly right.
Markus Kipfer
Entris Banking

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