Ontrex imparts new knowledge and practical know-how

The health of our course participants, customers and employees is very important to us. Therefore, due to the COVID-19 situation, we have decided to suspend or postpone our training courses until the situation has calmed down. We will inform you regularly on this page which of our courses are affected and when catch-up dates for these courses will be available. Thank you for your understanding.

"Best Practice" and "Famous Made Mistakes" are core elements of our training courses and workshops, so that what has been learned remains and can be directly implemented in everyday life.

Already over 1'500 IT specialists visited our courses and Workshops

Next Trainings

MSIX Packaging German language 19 - 20 March 2020  postponed
Ontrex Power Days: Serviceware Processes German language 26 March 2020  postponed
Symantec IT Management (Altiris) German language 30 March - 3 April 2020  postponed
helpLine Task Management and Webshop German language 28 - 29 April & 8 May 2020  Register now
helpLine Administration and System Knowledge German language 5 - 7 May 2020  Register now
helpLine System Extension and Dialog Design German language 26 - 29 May 2020  Register now
Nexthink Essentials German language 9 June 2020  Register now
Nexthink Foundation German language 9 - 11 June 2020  Register now
helpLine Task Management and Webshop German language 16 - 17 June & 25 June 2020  Register now
helpLine Administration and System Knowledge German language 8 - 10 September 2020  Register now
helpLine System Extension and Dialog Design German language 22 - 25 September 2020  Register now
helpLine Task Management and Webshop German language 20 - 21 October & 29 October 2020  Register now

Our trainings at a glance

helpLine Trainings

All helpLine trainers are specially educated for best results and benefit from long-year project experience.

helpLine Administration and System Knowledge
Basic knowledge for administration and enhancement of your helpLine system
Details & Registration

helpLine System Extension and Dialog Design
Build and manage your own dialogs and objects
Details & Registration

helpLine Task Management and Webshop
Start tasks from processes and full automation via Webshop
Details & Registration

helpLine Workflow Training
Build workflows for service processes
Details & Registration

helpLine Reporting Training
Build reports, recognize trends and process data
Details & Registration

Nexthink Trainings

Our Nexthink trainings impart knowledge about installation, administration and configuration of Nexthink solutions. The trainings are highly balanced between theory and praxis. All practical exercises are based on real-life customer environments.

Nexthink v6 Essentials
1 day beginners course
Details & Registration

Nexthink v6 Foundation
3 day comprehensive course
Details & Registration

Symantec & Altiris Trainings

Symantec IT Management: Altiris CMS 8 - Administration and System Knowledge
Our modular training course for system administrators
Details & Registration

Ontrex Power Days

For all Power Users! A day full of features, functions & practice.

Serviceware Processes
Our experts will show you in detail how to implement the new features in your own helpLine system
Details & Registration

Software Packaging Trainings

We recommend our highly regarded three-level MSI best practice training.

AdminStudio - MSI Basics I
Windows Installer technology overview
Details & Registration

AdminStudio - MSI Advanced II
How to build complex installations
Details & Registration

MSI Blackbelt III (product independent)
Add-Ons and Reverse Engineering
Details & Registration

MSIX Packaging
Deep-Dive into the world of MSIX packaging
Details & Registration

App-V 5 Packaging
Use Microsoft Application Virtualization technology
Details & Registration

Migration from Wise Package Studio to AdminStudio
Transfer your existing procedures to AdminStudio tools
Details & Registration

Management Trainings

Security Workshop for Managers
IT security, attack scenarios and counter measures from a management point of view
Details & Registration

ITIL Trainings

ITIL Foundations v3 (incl. certification)
Basic knowledge about the ITIL framework
Details & Registration

The trainer possesses a high professional expertise. Our requests and requirements were addressed flexibly; the course speed was exactly right.
Markus Kipfer
Entris Banking

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