Faster, simpler, more demand-driven processes.

Service Management & Automation.

Serviceware - A single ESM platform for all services

Whether in Customer Service Management or in the management of Enterprise Shared Services such as IT, HR or Facility Service - with Serviceware you can rely on an integrated platform for the entire Enterprise Service Management (ESM).

The Serviceware platform includes process control, financial management, knowledge management, resource planning and performance management. A comprehensive best-practice portfolio offers proven methods, tools and key figures for your ESM. Hybrid operating models (on premises, cloud & managed services) ensure the smooth operation of your solution.

Further information

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AI-native Service Management.

Improve your service with the new solution from the Serviceware platform: the software's powerful AI functions automate tasks across the entire service process - right through to the design of processes.

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Enterprise Service Management.

Manage services for the digital world simply and efficiently. Plan, automate and analyze all service processes with an intuitive, AI-driven solution.

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Knowledge Management.

Serviceware Knowledge is an easy-to-use knowledge management tool with which you can efficiently manage your company's knowledge and place it exactly where it is needed.

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>> Naturally, we offer you our tried-and-tested services in all our areas.

Get in touch now!

Remo Suter and his team will be happy to present our Service Management offering to you - with no obligation.

Contact Remo Suter directly or use the form on the right to get in touch.

            
Remo Suter
                                        
Head of Service Management, Member of the Executive Board
                                        phone+41 79 470 7835
                                                                
    
            
    
                    
    
                                                                    	
    



    


                
                    



                
                
                    



                
            


        


                
            
        

        

            
                
                    
    

            

                
                    
                
                
                    



                
                
                    

    



                
                

    
    
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