Serviceware & Artificial Intelligence


Serviceware SE and the Technical University of Darmstadt are cooperating to jointly address and research current issues in the field of AI

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Software Packaging - Pain or Gain


A strategic guide to packaging.

Published in Swiss IT Magazine 12/2019

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Nexthink data shows quantifiable measurement of employees' experiences


Operational data from 1.6m anonymized and aggregated endpoints reveals employees’ digital experiences in the workplace

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helpLine is market leader for IT and Enterprise Service Management


Research in Action Vendor Selection Matrix

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Good IT Support? Or a Pain In The Bits?


Good IT Support is harder to pin down than you’d think

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Five companies, five inspiring stories, five successes


Digital Experience Management plays an important role in companies worldwide

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Serviceware Forum 2019


Serviceware Customer Forum builds on the success of the previous year

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In 3 minutes, Yassine Zaied, Chief Strategy Officer Nexthink explains the value of Digital Experience Score to businesses in an interview with Pedro Bados, CEO & Founder of Nexthink

Ontrex brings IT security strategist on board and expands security expertise


Ontrex extends its strategic division and introduces IT and cybersecurity training for managers

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Ontrex takes up the challenge and launches Software Packaging Challenge


The challenge is to find the application that cannot be packaged or is the most difficult to package

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