News

Ontrex new Gold Partner of Trend Micro

13-05-2020

Ontrex expands the Security & Compliance portfolio through this cooperation. With the partner status "Gold" Trend Micro recognizes the performance and expertise of Ontrex.


Ontrex #WorkFromHome

16-04-2020

Even from home, our whole team is motivated, handles everyday and situationally unbelievable projects and is on duty for our customers (almost) around the clock.


The 3rd Party secure communication dilemma. Create order out of chaos

13-03-2020

Free eBook to Consolidate 3rd Party Communication Channels

Secure and controlled data exchange even without VPN

29-04-2020

From one day to the next everything is different. Even for a company with critical infrastructure. Read the challenges & highlights.


helpLine is market leader for IT and Enterprise Service Management also in 2020

05-03-2020

Research in Action Vendor Selection Matrix


Nexthink data shows quantifiable measurement of employees' experiences

14-10-2019

Operational data from 1.6m anonymized and aggregated endpoints reveals employees’ digital experiences in the workplace

Free emergency assistance during the exceptional situation

25-03-2020

We will set up Accellion Enterprise Content Firewall for your employees free of charge. This solution guarantees secure access to approved company data even without VPN, giving you complete transparency and control over internal and external data transfer.


Five companies, five inspiring stories, five successes

18-02-2020

Digital Experience Management plays an important role in companies worldwide

One Click Feedback Management for your Enterprise Service Platform

30-01-2020

Improve your service performance through targeted feedback (German)


Serviceware & Artificial Intelligence

27-01-2020

Serviceware SE and the Technical University of Darmstadt are cooperating to jointly address and research current issues in the field of AI

Good IT Support? Or a Pain In The Bits?

07-11-2019

Good IT Support is harder to pin down than you’d think


Software Packaging - Pain or Gain

10-12-2019

A strategic guide to packaging.

Published in Swiss IT Magazine 12/2019

Serviceware Forum 2019

23-10-2019

Serviceware Customer Forum builds on the success of the previous year


In 3 minutes, Yassine Zaied, Chief Strategy Officer Nexthink explains the value of Digital Experience Score to businesses in an interview with Pedro Bados, CEO & Founder of Nexthink


Ontrex brings IT security strategist on board and expands security expertise

08-07-2019

Ontrex extends its strategic division and introduces IT and cybersecurity training for managers

Ontrex takes up the challenge and launches Software Packaging Challenge

03-07-2019

The challenge is to find the application that cannot be packaged or is the most difficult to package