Upcoming Event

Serviceware Processes User Group Meeting 2021

At the moment things and possibilities are changing from day to day. What is still the same today can be completely different tomorrow.

But one thing remains certain: the Serviceware Processes (helpLine) User Group Meeting will take place on 28.01.2021.

Reserve your date and place today for the exclusive world premiere of Serviceware Processes Version 7. Don't miss the presentation of the new features CodeBlue UI and Service Portal as well as the new AI functions and the customer presentation by Kilchenmann AG.

NB: the Serviceware Processes User Group Meeting will be held in German language


9:00Begrüssung: Graziano Gaggioli, CEO Ontrex AG
9:15Keynote: Dirk Martin, Geschäftsführer Serviceware SE
10:00short break
10:10The Serviceware Processes 7.0
Andreas Delesky, Senior Sales Engineer
Frank Zwick, Group Director Sales, Serviceware SE
11:10short break

Neue Möglichkeiten für Schnittstellen zu Systemen mit dynamischen Daten
Lisia Ponti, Service Management Consultant
Remo Suter, Head of Service Management, Ontrex AG

11:35Serviceware Processes @ Kilchenmann
David Lange, ICT Projekt Manager, Kilchenmann AG
12:15What’s New @ Ontrex Service Management Consulting
Remo Suter, Head of Service Management
Rocco Leone, CTO, Ontrex AG
12:30Questions & Closing

Schedule subject to change
chair: Rocco Leone

Secure your seat. We look forward to your participation and interesting discussions.

The UGM 2021 will take place in virtual form. Unfortunately, the epidemiological situation does not allow for a risk-free face-to-face event; we are looking forward to meeting you virtually at the User Group Meeting this time and to welcoming you again in person to the next UGM in Zurich, as we have lived this for the last decade and hopefully will be able to live it again very soon and for many years to come.

If your browser cannot display our registration form, please send an email to events@ontrex.ch to sign up for this event.