System- or Application Engineer Service Management

Ontrex AG has been a successful IT service provider since 2004, specializing in system, service, security and endpoint management. We sell, implement and support software solutions in Switzerland, Germany and Austria for well-known large companies. 50 dedicated and experienced employees make up our unique team. Thanks to direct exchange with our partners, high competence and continuous training, we have the highest certification and partner status with Kiteworks, Nexthink, Serviceware and Trend Micro.

Would you also like to be part of this success story?

To strengthen our successful Service Management team we are looking for you as a

System- or Application Engineer Service Management (m/f/d) 100%

After intensive training, you will independently implement project tasks and sub-projects related to our service management solution Serviceware Processes and help to inspire customers with our service. Your work will focus on the technical or application implementation and parameterization of the software. You install and update the systems of our customers and develop them further. In doing so, you will actively participate in the planning and implementation and contribute your technical expert know-how. Further tasks within the project implementations are the basic configuration of the software according to customer requirements, the integration and extension of interfaces as well as the adaptation of objects, workflows and reports. In addition, you will support the execution of integration tests and document your work on customer environments and projects on an ongoing basis.

Your ability to work independently and stick to assigned tasks and work packages is absolutely critical. Likewise, a confident response to critical and important customer inquiries is required. Entrepreneurial thinking and action round out your skills.

You have the competence to organize your daily work routine independently to a large extent. You decide on the time and place of your work, in return you are responsible for the customers assigned to you and their further development as well as the associated project successes. You will provide support to our customers in the German-speaking part of Switzerland. A certain willingness to travel and time flexibility are therefore essential. You can work at the customer's site, in our modern offices in Brüttisellen or in your home office.

For the implementation of these varied and exciting tasks you ideally bring the following skills:

• You have successfully completed your training in computer science EFZ specializing in systems engineering or application development and have already gained some practical experience.
• You are either confident in the systems engineering environment of the Microsoft world (server, client) and the network environment of our customers or have very good knowledge in the area of application development in the database (MS SQL) and programming environment (preferably C#).
• Ideally, you have already completed a (business) computer science degree or are in training.
• You have an analytical and pragmatic way of thinking and the ability to acquire new knowledge independently.
• You are fluent in German and English - our customers are also international.
• And most important: You want to learn something new every day and enjoy working in a highly motivated team!

What we offer you

• The perfect entry into the world of service consulting
• Working at eye level. Respectful cooperation is important to us!
• Short decision-making processes because we maintain flat hierarchies
• An uncomplicated team with a lot of knowledge and potential
• Flexible working hours, you can organize your working day independently to a large extent - the customer sets the pace
• Learning from each other - we work as a team and support each other
• A workplace with varied and challenging tasks
• A high degree of flexibility, co-determination and a lot of freedom
• Modern infrastructure, because we want to do our work as professionally as possible
• An attractive, performance-related remuneration
• Drinks & snacks, besides free coffee & water there is always something tasty around
• Company events, because there is always something going on with us

Would you like to become part of our team? Then apply now by e-mail with your complete application documents to me! Don't forget to write me why exactly you are the right addition for us.

I am looking forward to getting to know you!

^{Note for agencies: All unsolicited CVs will be considered as direct applicants and no claim for a placement fee will be accepted}